False Positive reporting via API not possible
Jun 8, 00:00 CESTResolved - Due to an issue regarding the Network File System (NFS) the eXampler API for false positive reporting was not available today between 00:20 and 11:00 UTC+2. The issue was...
View ArticleConnectivity issues to one of our data centers
Jun 21, 17:41 CESTResolved - This incident has been resolved.Jun 21, 16:34 CESTMonitoring - The issue has been fixed by our ISP, we are making sure everything is back up and working correctly.Jun 21,...
View ArticleData Center - Network Maintenance
Jun 26, 17:15 CESTCompleted - The scheduled maintenance has been completed.Jun 26, 17:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 22,...
View ArticleCloud Email Security - Configuration Interface Unavailable
Jun 27, 14:00 CESTCompleted - The scheduled maintenance has been completed.Jun 27, 11:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 21,...
View ArticleEmpty Quarantine Digest Emails from no-reply@expurgate.net
Jun 28, 18:00 CESTResolved - Due to an error that occured during the move to our new datacenter the Cloud Email Security quarantine sent out emtpy emails without content, subject, or other header...
View ArticleMigration of Data Center
Jun 28, 18:01 CESTCompleted - The scheduled maintenance has been completed.Jun 28, 09:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 21,...
View ArticleeXpurgate.Inhouse - Slow Scanning Performance
Jun 29, 14:25 CESTResolved - This incident has been resolved.Jun 29, 13:48 CESTMonitoring - A fix has been implemented and we are monitoring the results.Jun 29, 11:15 CESTInvestigating - We are...
View Article[Urgent] Migration of database servers
Jun 30, 18:01 CESTCompleted - The scheduled maintenance has been completed.Jun 30, 15:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 29,...
View ArticleCloud Email Security - Configuration Interface Unavailable
Jul 4, 14:15 CESTCompleted - The scheduled maintenance has been completed.Jul 4, 09:15 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 3,...
View ArticleCloud Email Security - Statistics, Reporting and Quarantine not available
Jul 4, 15:15 CESTResolved - The maintance is finished and the issue is resolved.Jul 3, 17:58 CESTIdentified - We identifed an issue that causes missing statistics data and email reporting data in the...
View ArticleCloud Email Security - Configuration Interface Unavailable
Jul 20, 14:00 CESTCompleted - The scheduled maintenance has been completed.Jul 20, 11:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 11,...
View ArticleCloud Email Security - Database Maintenance
Aug 3, 16:00 CESTCompleted - The scheduled maintenance has been completed.Aug 3, 15:01 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 27,...
View ArticleDetection degradation
Aug 3, 17:22 CESTResolved - This incident has been resolved.Aug 3, 16:36 CESTInvestigating - We are currently investigating an issue causing a degradation in detection performance.
View ArticleCloud Email Security - Configuration Interface Unavailable
Aug 22, 16:00 CESTCompleted - The scheduled maintenance has been completed.Aug 22, 15:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 3,...
View ArticleCloud Email Security - Configuration Interface Unavailable
Aug 24, 16:00 CESTCompleted - The scheduled maintenance has been completed.Aug 24, 15:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 18,...
View ArticleeXpurgate.Inhouse - Slow Scanning Performance
Sep 12, 14:15 CESTResolved - This incident has been resolved.Sep 12, 12:30 CESTMonitoring - A fix has been implemented and we are monitoring the results.Sep 12, 11:33 CESTInvestigating - We are...
View ArticleCloud Email Security - Configuration Portal not available
Oct 2, 08:31 CESTResolved - This incident has been resolved.Sep 29, 17:54 CESTMonitoring - We found the cause for the issue and fixed the error.The Configuration Portal is working properly again.Sep...
View ArticleCloud Email Security outbound delivery issue
Oct 12, 08:17 CESTResolved - Microsoft resolved the Incident, there are no longer any delays regarding the email delivery to Microsoft servers since 11 OCT 2023 19:20 UTC +2Oct 11, 15:43 CESTUpdate -...
View ArticleCloud Email Security - Configuration Interface Unavailable
Oct 17, 18:01 CESTCompleted - The scheduled maintenance has been completed.Oct 17, 15:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 10,...
View ArticleCloud Email Security - Configuration Interface Unavailable
Oct 24, 17:01 CESTCompleted - The scheduled maintenance has been completed.Oct 24, 15:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 18,...
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